1- 30 days return policy: you have 30 days from the date of receiving your item to request a return to be eligible for a return the item must be in the same condition as when you received it, unused with tags and its original packaging. you must also provide the receipt or proof of purchase.
Damages and issues: Upon receiving your order, please inspect it carefully. if
you discover any defect damages or received wrong colour or item or short of Pices or part, please contact us immediately, we will assess the issue and take
appropriate action to make it right
Return shipping: the buyer is responsible for covering all shipping fees when returning the item to Home furniture express Light Uk Exchanges: if you wish to exchange an item, the quickest way is to return the original item following our return process, once the return accepted you can make a separate purchase for the new item
Refund: Upon receiving and inspecting your return we will notify you of the approval of your refund, soon approved the refund will be processed automatically to your original payment method, please note it may take some time for your bank or credit card company to process and post the refund
If you have any further questions or require assistance with a return, please contact us at info@homefurnitureexpress.co.uk we are here to help
• Privacy policy
This Privacy Policy describes how homefurnitureexpress.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at homefurnitureexpress.co.uk
Collecting Personal Informatio
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Siteusage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. Disclosure for a business purpose: shared with our processor strip Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services. Source of collection: collected from you. Disclosure for a business purpose: shared with our processor strip Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Customer support information Purpose of collection: to provide customer support. Source of collection: collected from you
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use WordPress to power our online store. You can read more about how WordPress
Using Personal Information
We use your personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you sk us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Terms of service
